Café owner in apron leaning against doorframe smiling with hygiene rating sticker on glass door behind her
Hygiene Rating: A
200+ venues protected
EHO ReadyHACCP CertifiedFire Safety Checked

You Run the Business. We Handle the Clipboard.

On-site compliance for food businesses, retail floors, and hospitality venues — so the inspector never catches you off guard.

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Joined by 217 owners this year

☕ The Corner Brew, Edinburgh🏨 Harbour View Hotel, Brighton🛍️ Meadow Lane Gifts, Bristol🍽️ Casa Piccola, Manchester☕ Bloom & Grounds, Leeds🏨 The Fernwood Inn, Bath🛍️ Oak & Ivy Boutique, Oxford🍽️ Spice Route Kitchen, Birmingham☕ Kettle & Crumb, Glasgow🏨 Saltmarsh House, Whitstable🛍️ The Pantry Market, Norwich🍽️ Ember Grill, Exeter☕ Wild Honey Café, Cardiff🏨 Penrose Lodge, Falmouth🛍️ Loom & Leaf, York🍽️ Marigold Kitchen, Liverpool☕ The Corner Brew, Edinburgh🏨 Harbour View Hotel, Brighton🛍️ Meadow Lane Gifts, Bristol🍽️ Casa Piccola, Manchester☕ Bloom & Grounds, Leeds🏨 The Fernwood Inn, Bath🛍️ Oak & Ivy Boutique, Oxford🍽️ Spice Route Kitchen, Birmingham☕ Kettle & Crumb, Glasgow🏨 Saltmarsh House, Whitstable🛍️ The Pantry Market, Norwich🍽️ Ember Grill, Exeter☕ Wild Honey Café, Cardiff🏨 Penrose Lodge, Falmouth🛍️ Loom & Leaf, York🍽️ Marigold Kitchen, Liverpool
How Shield Works

Three steps between you and a perfect inspection

Compliance officer with clipboard walking through a bright café kitchen checking equipment
2 hrsaverage site visit
Your Site
01Step One

We Visit Your Site. You Keep Serving.

A Shield compliance officer walks your floor during your quietest hour. We check every fire exit sign, allergen label, temperature log, and safety certificate — without disrupting a single customer.

Organised compliance folder with colour-coded tabs and certificates neatly filed on a desk
98%first-visit pass rate
+ Staff Records
02Step Two

Every Gap Gets Fixed. Every Record Gets Filed.

Anything out of order — an expired allergen notice, a missing COSHH sheet, a staff training gap — gets corrected the same day. Your digital compliance folder updates in real time.

Confident café owner smiling at front of house while handing over a compliance folder to an inspector
0enforcement notices issued to Shield clients
+ Full Compliance
03Step Three

Inspector Arrives. You Smile. We Already Did the Work.

When the EHO knocks, your folder is current, your team is briefed, and every certificate is dated correctly. No scrambling, no surprises — just the A rating you deserve.

still wondering if you're covered?

Every café, hotel, and retail floor we visit gets a written compliance report within 24 hours.

See What's Covered
What We Cover

One team. Every sector. No gaps.

Whether you're plating up Sunday brunch, folding jumpers, or checking guests in, Shield has a compliance pathway built specifically for your venue type.

Bright modern café kitchen with clean stainless steel surfaces and labelled allergen containers
Food Safety Node
Food & Beverage

Every HACCP Folder. Every Allergen Label. Every Fridge Log.

From the independent café running weekend brunch to the restaurant group with five kitchens, Shield covers food temperature records, allergen matrix updates, supplier documentation, and staff Level 2 Food Hygiene certificates — all current, all filed, all signed.

  • HACCP plan review and update
  • Allergen labelling compliance (Natasha's Law)
  • Temperature monitoring records
  • Supplier audit documentation
  • Staff food hygiene certification tracking
Neat retail shop floor with clearly labelled product shelves and organised back-of-house storage area
Retail Network
Retail

Product Labels, COSHH Sheets, and Floor Safety — Sorted.

Multi-site retail operators tell us the same thing: they know something's wrong somewhere, they just don't know which branch. Shield visits each location, checks product labelling, COSHH documentation, electrical test certificates, and fire safety records — then sends a single dashboard report.

  • Product labelling and pricing compliance
  • COSHH documentation for cleaning products
  • PAT testing and electrical certificate tracking
  • Fire risk assessment review
  • Multi-site compliance dashboard
Elegant boutique hotel lobby with clean fire exit signage visible and a welcoming front desk area
Hospitality Hub
Hospitality

EHO Visits. Legionella Checks. Fire Exits. All Covered.

Boutique hotels and guesthouses face the broadest compliance landscape — food safety in the kitchen, legionella risk in the water system, fire safety throughout, and licensing conditions to maintain. Shield manages the full audit calendar and makes sure no renewal slips through the cracks.

  • EHO pre-inspection preparation
  • Legionella risk assessment and log
  • Fire exit and emergency lighting checks
  • Licensing condition compliance review
  • Guest-facing safety documentation
The Difference

Compliance alone. Compliance with Shield.

Same café, same team, same inspector. The only difference is who did the paperwork.

😰

Doing it alone

The night before an inspection

  • 😰Compliance folder last updated eight months ago
  • 🚨Three allergen labels still mention a supplier you no longer use
  • 📋Two staff members' food hygiene certificates expired in March
  • 🔦Emergency exit light in the back corridor has been flickering for weeks
  • 📦Supplier audit documentation scattered across three different folders
  • 😓EHO called this morning. You have four hours.

Outcome

Improvement Notice. 3 months to re-inspect.

😊

With Shield

The morning of the inspection

  • ✅Compliance folder reviewed and updated last Tuesday
  • 🏷️All allergen labels checked and reprinted with current suppliers
  • 🎓Staff certification tracker shows everyone current until 2027
  • 💡Emergency lighting tested, logged, and replacement bulb fitted
  • 📁Supplier documentation consolidated into single digital folder
  • 😊EHO arrives. You offer them a coffee. You already know you'll pass.

Outcome

5-star hygiene rating. Framed it by the door.

"The Shield officer arrived on a Tuesday. By Wednesday afternoon, my entire compliance folder was current. The EHO visited on Thursday. I got a 5."

Priya Mehta, owner of The Corner Brew Edinburgh

Priya Mehta

The Corner Brew, Edinburgh

Your SiteStaff TrainingSupplier DocsDashboardAuditors

Your compliance ecosystem — built as you scroll

217

venues protected

98%

first-visit pass rate

0

enforcement notices

24h

report turnaround

Ready when you are

No more clipboard anxiety. Pick your plan.

Shield plans start from a single-site monthly visit. No contracts longer than 30 days. Cancel if we miss a single item on your compliance checklist.

No long contracts · Cancel any month · Written report within 24 hours